top of page

Disconnected for Non-payment

Safety is our #1 priority at Hawkins County Gas.  We strive to make our customers feel comfortable and safe at all times.  In the event of an emergency, call our 24-hour emergency line at (423) 272-8841 or (423) 357-8585.  If your call is not answered please dial 911 and report your emergency.

Every effort is made to work with customers having difficulties paying their bill, however, it is the customer's responsibility to pay or make acceptable alternative payment arrangements with our office by the "Disconnect Date".  Once a serviceman makes a trip to disconnect for non-payment, the Reconnect Fee will apply and the only satisfactory payment arrangement is same day payment in full.

If you have been turned off for non-payment, you will be required to pay all outstanding amounts due in your name, a Reconnect Fee, and a Deposit which is a minimum of $100 and could be much greater.  Service will be re-established the same day if payment is made before 3:00 pm.

bottom of page